Yale | LiftMaster Smart Lock FAQs

Have a Question About the Yale | LiftMaster Smart Lock?

How do I set up my Yale | LiftMaster smart lock in the myQ app?

Learn how to add a Yale | LiftMaster smart lock to your myQ account so it can be used with a Chamberlain or LiftMaster Smart Garage Control. For step-by-step instructions, see How to Add a Yale | LiftMaster Smart Lock to a Smart Garage Control.

My Yale | LiftMaster smart lock shows the wrong position in the myQ app

Please see My Yale | LiftMaster Smart Lock Shows the Wrong Position in the myQ App for assistance with perform an automatic handing of the lock when it's showing the wrong position in the myQ App.

My Yale | LiftMaster smart lock shows Bluetooth only in the myQ app

You are only able to control and monitor the status of your lock when you are within Bluetooth range. This article, My Yale | LiftMaster Smart Lock Shows Bluetooth Only in the myQ App, provides troubleshooting tips for why this could happen.

My Yale | LiftMaster smart lock shows low battery in the myQ app

For steps to take when your myQ App shows Low Battery for your Yale | LiftMaster Smart Lock, see Yale | LiftMaster Smart Lock Shows Low Battery in the myQ App.

Is My Yale | LiftMaster smart lock compatible with my door?

Check out Is My Yale | LiftMaster Smart Lock Compatible with My Door? to view door compatibility details for the Yale | LiftMaster Smart Touchscreen Deadbolt (YRD256/LMDBPACK) and Smart Keypad Lever (YRL236/LMLEVPACK).

How do I delete my smart lock from the myQ app?

To learn how to delete a smart lock from the list of devices in the myQ app, see How to Delete My Yale | LiftMaster Smart Lock From the myQ App.