Nest x Yale Lock FAQs

Have a Question About the Nest x Yale Lock?

My deadbolt does not extend when locking the door with the keypad.

The lock calibration was not properly completed. Remove the inside of the lock to reset the lock. View information on reseting the lock at Once the lock is reset, reinstall the inside of the lock and inser the batteries. Close the door, make sure the door is unlocked and touch the Yale Logo. You will be guided to set up the Master Passcode by following the audio instructions on the lock. Lock automatically calibrates itself for use after setting the Master Passcode. 

Battery life

Your lock uses 4 AA batteries which will last approximately one year with normal usage. Continuous warnings start approximately 5 weeks before the batteries must be replaced.

Do I need anything else to make it work remotely?

Nest Connect is included in the box when you purchase the lock. You won’t need to purchase anything else to make your lock work or control it remotely.

How does it work with other Nest products?

The Nest × Yale Lock works together with the Nest Secure alarm system to make coming home easy. You can enable an option in the Nest app to disarm your alarm when your door is unlocked.


The Nest X Yale Lock is simple to install. In most cases it can be installed with just a screwdriver. View our installation guides, the BILT app, and videos at for details.

Is the lock weatherproof?

The Nest X Yale lock is tested to ANSI/BHMA standards, and is resistant to the following temperatures.
Grade 2. Not suitable for gates.

Outside Temperature Range:
-30°C to 60°C = -22°F to 140°F

Inside Temperature Range:
-15°C to 70°C = 5°F to 158°F


Electronic Warranty – 2 Year, 3 Year if installed by a Nest Pro, or an AA Medico Security Center (MSC) Professional
Mechanical Warranty – Limited Lifetime
Finish Warranty – Limited Lifetime
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Will the lock fit on my door?

The Nest X Yale lock fits on most standard preparation doors in North America.

Door thickness: 1 3/8" to 2 1/4"
Backset: 2 3/8" or 2 3/4"
Borehole: 2 1/8"

DIY Door Alignment for Smart Locks

We partnered with Leslie Segrete, co-host of the Money Pit and designer on TLC’s Trading Spaces, to help you with a common smart lock issue. Sometimes, a misaligned door can make it seem like your deadlock is malfunctioning and losing battery faster than usual. Learn how to fix your door’s alignment with our simple, easy DIY steps and tips, and get your Nest x Yale Lock or other Yale smart lock working properly!

Click Here